About Copado
Copado is the #1 DevOps Platform for Salesforce and the Cloud. We harness the power of native CI/CD and Robotic Testing to drive digital transformation for 1,000+ of the most innovative brands on the planet — from Coca-Cola to eBay to Volkswagen. Our low-code platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments.
The impact on your business? 20X faster releases, 94% fewer production bugs and 46% more Salesforce ROI. The impact on your team? No more late nights, weekend war rooms or stressful release days.
What You’ll Be Doing
- Understand stakeholder needs and translate into digital solutions via Salesforce features.
- Work with stakeholders to identify, validate, and document business objectives through workshops, interviews and company research.
- Align requirements to features within the Salesforce platform
- Conduct Discovery and Design sessions with stakeholders
- Breaking down features into User Stories. Story Grooming and Writing.
- Interpret business requirements to identify technology and operational implications.
- Provide best practice knowledge on business processes
- Review, develop and execute plans to address user requirements, increase adoption and engagement on the Salesforce platform.
- Create business process flows, use cases, user stories, and test cases.
- Assist in change management activities.
We Are Looking for Someone With
- Bachelor's degree in Business, Business Administration, Information Systems, or a related field
- Minimum 5 years experience in a Business Analyst or Consulting role
- Minimum 5 years experience with Salesforce Sales Cloud, Service Cloud, and Account Engagement
- Salesforce Admin Certification
- Minimum 3 years focused on large technology or transformational projects involving multiple workstreams, business process re-engineering, custom development, integrations, data migrations, etc.
- Experience with agile development tools such as Copado, JIRA, etc.
- Strong consulting, problem solving, and critical thinking skills
- Experience with industry-specific or business-domain requirements and solutions
- Expert at facilitating discussions with large business and technical audiences
- Strong analytical skills with a solid understanding of the SaaS business model
- Ability to work positively with a wide range of personalities and adapt to a rapidly changing environment
- Expert at facilitating discussions with large business and technical audiences
- Expert at documenting business processes and requirements
- Expert with waterfall, agile, or hybrid-agile development methodologies and tools
- Expert written, verbal, and presentation communication skills
- Collaborative and consultative work style
Why Join Us:
Be part of a dynamic team that values innovation and collaboration.
Work with cutting-edge technology in the Salesforce and DevOps ecosystems.
Engage in continuous professional development and certification opportunities.
Contribute to transformative projects that drive business success for our clients.
Copado is Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.
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