Market Analysis and Customer Behavior Analyst (New Orleans, USA)

About Copado

Copado is the #1 DevOps Platform for Salesforce and the Cloud. We harness the power of native CI/CD and Robotic Testing to drive digital transformation for 1,000+ of the most innovative brands on the planet — from Coca-Cola to eBay to Volkswagen. Our low-code platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments.

The impact on your business? 20X faster releases, 94% fewer production bugs and 46% more Salesforce ROI. The impact on your team? No more late nights, weekend war rooms or stressful release days.

Brief Summary of Role

Copado is bringing the Big Easy vibes to our team, and we want you to be part of it! We’re excited to announce new remote work opportunities based in the heart of New Orleans. Whether you’re a NOLA native, a Tulane or Loyola alum missing those beignet breakfasts, or just someone looking to add some jazz to your career, we’ve got a spot for you!

This is a remote position but candidates should be located in New Orleans or the surrounding Louisiana area or willing to relocate to be fully considered.

We are seeking a dynamic and analytical Competitive Analyst to join our Product Marketing team. Reporting directly to the Vice President of Product Marketing, this role is perfect for someone with less than three years of work experience who is keen on diving deep into competitive analysis, market dynamics, and customer behavior. If you have a knack for unraveling complex problems and a passion for technology, we want you on our team!

What You’ll Be Doing

• Competitive Analysis: Conduct detailed analysis of competitors’ products, sales strategies, and market presence. Gather data through market research, industry reports, customer reviews, and direct monitoring of competitors’ activities.
• Market Insights: Stay abreast of industry and market trends and shifts in the competitive landscape. Analyze market dynamics and customer behavior to identify opportunities and threats.
• Reporting: Develop regular reports on competitive intelligence and market trends. Present findings to the Product Marketing team and senior management to inform strategic decisions.
• Collaborative Projects: Work closely with the Marketing, Sales, and Product teams to translate competitive insights into actionable strategies. Support marketing campaigns and product development based on learned market dynamics.
• Tool Mastery: Utilize various analytical tools and software to enhance the accuracy and efficiency of competitive analysis.
• Feedback Loop: Act as a liaison between market realities and product strategy, ensuring that Copado’s offerings remain competitive and aligned with customer needs.
• Sales Opportunities - Liaise with Sales on key opportunities to aid the team to develop competitive proposals to win against the competition. Attend our win-loss analysis to provide insights and gain intelligence around how to win against the competition.

We Are Looking for Someone With

• Bachelor’s degree with analytical emphasis
• 1-3 years of experience in market research, business analysis, or a related field
• Strong analytical skills and a proven ability to manage complex data sets
• Excellent communication skills, both written and verbal
• Ability to present complex information in a clear and concise manner
• Demonstrated ability to work independently and as part of a team
• Passion for technology and innovation

Nice to Have

• Technical knowledge and experience with enterprise software, particularly Salesforce, is a plus

Copado is Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.

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